Chargeback management services
Stop chargebacks at any level
PREVENT
Stop dispute before
it even started
RESOLVE
Resolve dispute to avoid chargebacks
INFORM
Provide evidence and recover funds in case of a chargeback
4375.32%
ROI of our clients
$112,345,360
Amount of recovered funds
98%
Restored subscriptions
Customer
Transaction review & order clarity
Bank
Pre-dispute alerts (CDRN, MasterCard)
VISA/MasterCard
Instant dispute resolution (RDR)
Acquirer
Fraud & dispute data (TC40, SAFE)
PSP
Chargeback avoided
Prevention
Order insight & compelling evidence
Merchanto integrates with Order Insight to deliver transaction details directly to card issuers before a chargeback is initiated. This reduces misunderstandings and friendly fraud by showing the cardholder clear evidence—such as item descriptions, delivery status, merchant contact, and digital receipts.
Detection
Cardholder dispute resolution network & MasterCard alerts
Gain the advantage of time with proactive alerts. Our system connects you to CDRN and MasterCard's Early Detection System, enabling you to resolve disputes before they escalate to chargebacks.
Automation
Visa rapid dispute resolution
With RDR, eligible Visa disputes are automatically resolved before a chargeback is filed. Merchanto’s integration enables merchants to predefine rules and thresholds for instant dispute handling—eliminating the manual process.
API
All solutions available on Platform or via API
Access all our solutions through an easy-to-use platform or integrate them directly into your systems with our powerful API. Whether you’re looking to automate dispute alerts, access real-time reconciliation data, or offer our services under your own brand — our API gives you the flexibility to do it all.
Reconciliation API
Get real-time statistics, dispute data, and financial reconciliation details directly via our API.
Perfect for: Finance teams, analysts, or anyone needing raw data.
Webhook alerts
Receive instant alerts straight to your backend — fully customizable and easy to implement.
Perfect for: Automating actions, triggering workflows, updating CRMs, or monitoring disputes.
White label ready
Are you a platform or service provider? Offer our features under your own brand.
Perfect for: Resellers, aggregators, or agencies.
FAQ
Frequently Asked Questions
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The Student and Professional licenses come with access to Complete Anatomy across all your devices (Mac, iPad, iPhone, Windows 10 and Android). In addition to this, you can be logged into any 2 devices at the same time.
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We will refund your money if you do not get the result