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Thousands of users rely on WooPayments. But what happens when a single disputed transaction jeopardizes your account? For a Reddit user known as “Loose-Umpire,” a $1,254.83 WooPayments chargeback did that. WooCommerce reportedly shut down their payment account and locked them out of the dashboard following the chargeback.

The dispute lacks merit. Matching customer details, a confirmation note, and UPS proof of delivery all indicate the customer received their order. Yet the merchant is bearing the brunt of the fallout.

If you use WooPayments, you could find yourself in a similar situation. However, you don’t have to feel powerless during a chargeback. This guide offers WooPayments chargeback help! By the end of this article, you will learn how to prevent a WooPayments account shutdown, recover false chargebacks, and confidently manage digital payments.

Understanding WooPayments Chargebacks

WooPayments chargebacks occur when a customer disputes a card transaction, similar to traditional chargebacks. Disputes may also be initiated by a card issuer, especially in cases of lost, stolen, or unauthorized card usage.